> ## Documentation Index
> Fetch the complete documentation index at: https://help.dreamcast.in/llms.txt
> Use this file to discover all available pages before exploring further.

# How to resend a guest's ticket or confirmation

> Send a guest's confirmation and ticket again if they didn't get it.

**In short:** If a guest says they never got their confirmation or ticket, you can send it again from their record — by email or WhatsApp — without re-registering them.

## Resend to a guest

**1. Open the guest list**

Go to **Registrations → Categories**, click **Manage** on the guest's ticket type, and open the **Guests** tab.

**2. Resend**

From the guest's **⋮** menu, choose **Resend Email** or **Resend WhatsApp**.

![The guest actions menu with Resend Email and Resend WhatsApp](https://mintcdn.com/dreamcast-4085c99b/_o5Se_NeT7nv_9IS/images/regplus-guest-actions.jpg?fit=max\&auto=format\&n=_o5Se_NeT7nv_9IS\&q=85\&s=95515eca98f151a471c8740bb3ece30d)

> [!TIP]
>
> Ask the guest to check their spam folder first. If their email or phone is wrong, fix it on their record (open the guest and **Edit Details**) before you resend. You can see email delivery under **Insight → Marketing & Traffic**.

## What's next?

> **[Manage registrants](/regplus/manage-registrants)**
>
> Find and edit a guest.

> **[Set up WhatsApp and email](/regplus/integrations)**
>
> Control how your messages are sent.


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