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In short: Guests get a badge with a QR code. On event day your team checks them in by scanning that code, or by searching their name.

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Set up badges

Turn on mobile badges so each guest sees their badge on their phone. It carries their name and a QR code for entry.
The Badges setup where you turn on mobile badges

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Check guests in on event day

Turn on OnGround under Operations → On Ground. From here you watch live check-in and scan counts, set up entry zones, add the staff who’ll run the door, and allow walk-in registration at the venue.
The OnGround module, where you manage on-ground check-in
1

Open the check-in app

Your team signs in to the Regplus check-in app on their phones at the venue.
2

Scan the QR

Scan the guest’s badge QR. They’re marked present straight away.
3

Or search by name

No QR? Search the guest’s name and check them in by hand.
Your checked-in count updates live on the Overview and on the OnGround dashboard.
Test a scan before doors open. Make sure the team’s phones have the app and can sign in at the venue.

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What’s next?

Insights & reports

See attendance and more after the event.

Manage registrants

Find and update any guest.