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In short: On event day you check guests in from the Operations → On Ground area. Each check-in marks the guest as arrived, and staff can even register walk-ins on the spot.
The On Ground module with check-in counts and walk-in registration

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Turn on On Ground

Go to Operations → On Ground and switch the OnGround Module on. This activates on-ground check-in, zones and the walk-in registration form.

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Check a guest in

1

Open the check-in app

Use the On Ground check-in app on your phone or tablet at the door.
2

Find the guest

Scan the QR code on the guest’s ticket or M-Badge, or search for them by name, email or phone.
3

Check them in

Confirm the guest to mark them as checked in. Your Checked in today and Scans counts update live.

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Register walk-ins

Turn on Walk-in registration so staff can register and charge new guests right at the venue from the check-in app — handy for people who didn’t sign up in advance.
Set up your badge templates under Operations → Badges before the event so badges are ready to print at check-in. Check-in and badge numbers also show in Insight → Attendee Dynamics.

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What’s next?

See attendee dynamics

Track check-ins and badge prints live.

Manage registrants

Find and manage individual guests.