Quick Summary
The cards at the top give you the totals:- Total Bounced Orders — how many orders bounced.
- Total Bounced Users — how many people those orders belong to.
Check bounced orders
See orders that failed or were reversed, broken down by ticket type.
The Bounced report under Insight shows orders that didn’t go through cleanly — for example, payments that were charged but not completed. Open Insight → Bounced to see it.