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In short: In Reg Plus a category groups what people sign up for, and inside it you add ticket types (sub-categories) — each with its own price, sale window and limits. You manage all of this under Registrations → Categories.

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The category matrix

The Categories screen showing categories, their ticket types, and Manage and Add controls
  • A category (e.g. Attendee, Paid Passes) is the top-level group, tagged Standard or Paid.
  • Each category holds one or more ticket types (sub-categories), each with its own Manage controls and registered count.
  • Use the toggle to turn a category or ticket type on/off, the gear for its settings, and + Sub-Category to add another ticket type.

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Step 1 — Add a category

1

New category

Click Add Category.
The New Category form with name, description and Standard or External method
2

Name it and pick a method

Give it a name and optional description, then choose the Category Method:
3

Create

Click Create Category. Then add ticket types inside it with + Sub-Category.

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Step 2 — Set up a ticket type

Click Manage on a ticket type to open its Setup tab.
A ticket type Setup tab with sale window, capacity, per-order limits and enforce capacity
Click Save Changes. The Manage view also has Form, Guests, Ticket type and Accred managers tabs for that ticket type.

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Step 3 — Price it, or make it private

  • Pricing — set a ticket free, or switch on Paid and enter a price (paid tickets need a payment gateway — see Configure payments & taxes).
  • Make it private — tick this on a ticket type to hide it from your public page; only people with its private link can book it (see Make an event invite-only).

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FAQ

A category is the group (like Delegate); a ticket type (sub-category) is the specific option inside it (like Early Bird or Regular) with its own price and sale window.
Add two ticket types: an early-bird with a sale window that ends on a date, and a regular one whose window opens after. Buyers automatically see whichever is on sale.
Turn on Enforce capacity on backend registration in the ticket type’s Setup. Otherwise manual and on-site registrations don’t count against the cap.

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What’s next?

Build your registration form

Decide what you ask each guest.

Create discount codes

Offer money off selected ticket types.