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In short

Two features let you control capacity by time and by space: Slots break the event into bookable time blocks (sessions, staggered entry, appointments), and Zone Seat Integration turns on a seat map so guests choose a specific seat. Both live on the Event Details screen.
Where to find them: Open Event Details. Slots configuration sits in the When & Where block; Zone Seat Integration is in the right-hand panel.

Time slots

Slots are useful when you don’t want everyone arriving at once — timed entry, workshop sessions, or appointment-style bookings. Turn on Slots configuration in the When & Where block to open the panel.
Slots Configuration panel with Hourly Slots and Miscellaneous Slots

Slots Configuration — hourly or custom time blocks.

Save the configuration, and the When & Where block shows how many slots exist (for example 0 Slots becomes your real count).
Once slots exist, each ticket type decides how it uses them on its Ticket type tab (Event Pass / Single Day / Multi Day). See Advanced ticket controls.

Reserved seating

For seated venues, Zone Seat Integration turns on a seat map so guests pick an actual seat when they register.
Zone Seat Integration with Testing mode, Live mode and Create Seat Layout

Zone Seat Integration — test or live mode, then build the layout.

When you switch it on, the seat map is enabled and your zones are synced. You then choose a mode and build the layout:
Start in Testing mode and only switch to Live mode once your seat layout is final. Live bookings hold real seats, so changing the layout afterwards is disruptive.

FAQs & troubleshooting

Turn on Slots configuration and use Hourly Slots to create entry blocks. Guests pick a slot when they register.
Use Miscellaneous Slots to define each custom block yourself.
Enable Zone Seat Integration and keep it in Testing mode — bookings are simulated with no real transaction. Switch to Live mode only when ready.
Once the seat layout is live, the seat map appears in the registration flow so guests choose their seat before checkout.

What’s next?

Advanced ticket & accreditation

Map each ticket to your slots and set day admission.

Set up your event page

Where dates, venue and layout come together.